Gold Strike is still a nice casino and probably the gem of Tunica as far as being large and well laid out. I do enjoy hitting all the casinos when I come here. Well, now they are at least open and trying as best they can with limited personnel. No, things right now won't be like it was before the pandemic but people hollered because the casinos were closed. Even the casino resort I did stay at didn't have daily maid service or an open buffet for this reason. There is lack of staff everywhere in the country due to businesses having a hard time finding employees to hire. I get some of the reviews here but people need to remember we are still in a pandemic whether people want to believe and accept it or not. I did not stay here but did spend time in the casino. Best part of our trip was all the Snow Geese in the fields as we would drive to other casino's.Ī friend an I like to come to Tunica every year or two. Not to mention there is only a handful of Casino's left in Tunica you would think they would be ecstatic to have guest come spend money. Just a very disappointing trip in regard to the downhill of service, hospitality & quality of the hotel. The pool & hot tub were also closed but we were told we could pay to get massages. (The buffet was closed the whole time we were there). The places to eat were very high priced for the quality & quantity of food that was served. Cashiers were rude and you were lucky if you got through a line in 10 minutes as usually only 1 or 2 is the most, we ever seen working in the 3 days we were there. Absolutely no comps even though it had been 11 years since we had been there, we were told because they are affiliated with other casino's we had been too but yet would not use our comps from there saying they are non-transferable. Personally, they need to be like most of the other Casino's and put in the beverage machines. Upon entrance from the hotel into the casino the Employees there were very rude and trying to get a drink while at a machine unless you tipped them $5.00 each time was like going to the dentist, they were rude about the soft drinks or coffee. and we found a pair of socks in the dresser which tells us the room was never cleaned properly from the previous guest! YUCK. The wallpaper in the bathroom was peeling off the wall. The bathroom & room were outdated, the wood part on the furniture was really beat up, there was mold around the tub faucet & in the caulking on the tub. We arrived at the Hotel entrance looking the same however when we entered our room the floor was sticky and after trying all 3 lights, we finally found the bedside lamp worked, we had to call and ask for new light bulbs to be put in. We loved it so much from before and since Bus's are not taking groups decided to make this our Anniversary trip. We have stayed at the Gold Strike in previous bus trips.

Gold strike tunica rewards